Partner · Customer experience

Gorgias

The helpdesk built for ecommerce, where support drives revenue, not just tickets.

What it is

Support that drives revenue.

Gorgias is the helpdesk built for ecommerce, where support drives revenue, not just tickets. It pulls every customer conversation and your order data into one place, so your team can answer fast and sell while they help.

Why it matters for your brand

Support is a revenue channel.

All channels in one place

Email, chat, social and more land in a single inbox, so nothing slips through the cracks.

Faster responses

The full picture in one view means your team replies quickly without hunting for context.

Support that sells

Agents can recommend, upsell and recover sales right inside the conversation.

Automation

Automate the repetitive questions so your team spends time where it actually matters.

Order context

Orders, tracking and history sit beside every message, so answers are accurate first time.

Happier customers

Fast, informed support builds the trust that keeps customers coming back.

How we use it

Support, set up by operators.

We set Gorgias up around how your team actually works, connect it to Shopify and build the automation and reporting that make support a growth lever.

Support that protects retention and lifts revenue.

Is your tech holding you back?

Start with the free Scorecard. If customer experience is your biggest lever, we'll tell you, and how Gorgias fixes it.

Get your free Scorecard